Published: August 27th, 2021

Hello Apple,

Here is what I really wanted to say, but your Feedback wouldn’t let me finish.

I won’t spend a lot of time writing about who I am and what I do, but I am a senior technical professional who has been using Apple products for many years.

I have been experiencing the decline of the MacBook Pro for many years, which in my opinion, started with the removal of the matte display option. I silently grumbled as the ports I need were removed and replaced by 3rd-party ugly octopus dongles. I scoured through multiple butterfly keyboard replacements and swelling batteries.

I need to say something, and I hope someone at Apple takes this seriously. This latest generation of MacBook Pros may have awesome power behind the marketing, but that’s about it. This machine is a dud. The straw the broke me was “One external display with up to 6K resolution at 60Hz Thunderbolt 3 digital video output.”

Are you for real? I am a professional, not an iPad user. It is incredibly frustrating to have a brand new $2000 laptop sitting beside a single monitor, with two other 27″ monitors sitting dark beside it. This “MacBook Pro (13-inch, M1, 2020)” is MacBook Air, not a MacBook Pro. It’s false advertising, really.

I honestly don’t recall how long ago I could only have a single monitor plugged into my computer. 24 years ago?

I get it. Apple is and always has been opinionated about how I should use my computer, but this is a whole new level to me. A real attack on my workflow.

You probably receive messages like this all the time. I have no expectations. I do have a real suggestion, though:

I suggest kicking the trendy iOS marketing folks out of the Mac* Pro design meetings and leave it up to your talented engineers to do their thing without so much interference. And for shit’s sake, default the right-side mouse click to the “secondary click” so that every single macOS user doesn’t have to go in and change the setting. Also, I find “Scroll direction: Natural” offensive because it implies it’s not natural to scroll the way you initially taught me. You did this.

While that is not all I have, that is all for now.

Matt Simpson